Last updated – 20.03.2026, 14:00
This Privacy Policy explains how personal data of users of BrandsOutlet.shop is collected, used, stored, protected and processed.
The data controller is:
Gate.BG Ltd.
Bulgaria, Ruse 7000
111A Tsar Osvoboditel Blvd., Floor 3
Company ID: 203358271
VAT No.: BG203358271
By using BrandsOutlet.shop, our services, contact forms or by placing an order, you confirm that you have read and understood this Privacy Policy.
This policy has been prepared in accordance with applicable European Union legislation and Regulation (EU) 2016/679, known as the General Data Protection Regulation — GDPR.
We may collect and process the following categories of personal data:
Full name
E-mail address
Phone number
Delivery address
Billing details
Company details, where applicable
Order history
Communication by e-mail, phone or contact forms
IP address
Browser, device and technical usage data
Preferences and on-site activity
Cookie and analytics data, where applicable
If you provide us with another person’s data, you confirm that you are authorized to do so.
Your personal data may be used for:
Processing orders
Delivering products
Issuing invoices and accounting documents
Managing customer accounts
Communication regarding orders
Responding to requests, returns and complaints
Warranty and after-sales service
Fraud prevention and system security
Improving the website and services
Website analytics and performance measurement
Sending commercial offers where legally permitted
Complying with legal, tax and accounting obligations
We process personal data based on one or more of the following legal grounds:
Performance of a contract
Legal obligation
Legitimate interest
User consent
Protection of legitimate business and customer interests
Where processing is based on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
We may share personal data only where necessary with trusted partners such as:
Courier and delivery companies
Payment processors, including Stripe
Banks and financial service providers
Hosting and IT providers
Accounting and legal advisors
Marketing, analytics and performance service providers
Public authorities, where required by law
We do not sell or commercially trade personal data.
Payments on BrandsOutlet.shop are processed through licensed payment providers such as Stripe.
BrandsOutlet.shop does not store full card numbers, card security codes or payment account credentials. Card payments are processed through the secure infrastructure of the payment operator.
Personal data may be stored or processed in European Union countries where we operate or use technical infrastructure.
If data is transferred outside the European Economic Area, appropriate safeguards are applied where required by applicable law.
We keep personal data only for as long as necessary for the purposes for which it was collected or as required by law.
Certain commercial, tax and accounting documents may be retained for statutory retention periods.
Data related to orders, invoices, accounting records, complaints, returns and warranty claims may be retained for the period required by applicable legal obligations.
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict processing
Data portability
Object to processing
Withdraw consent, where processing is based on consent
Lodge a complaint with a supervisory authority
Requests may be sent to:
sales@brandsoutlet.shop
00359 888 442451
We may request additional information to verify your identity before processing certain requests.
We apply reasonable technical and organizational measures to protect personal data against:
Unauthorized access
Loss
Alteration
Disclosure
Destruction
Misuse
Communication between your browser and our servers is protected through encrypted connections where technically available.
Our website uses cookies for:
Proper platform functionality
Login and session management
User preferences
Shopping cart functionality
Analytics and traffic statistics
Marketing and personalized advertising, where applicable
Security and fraud prevention
You can manage cookies through your browser settings or through the cookie options shown on the website.
Blocking certain cookies may affect website functionality.
The website may use third-party services such as:
Google Analytics
Google Ads
Meta / Facebook Pixel
Stripe
Chat or social media integrations
Security and performance tools
These providers may use their own analytics technologies and process data according to their own privacy policies.
We reserve the right to update this Privacy Policy at any time. The latest version will always be published on this page.
We recommend checking this page periodically.
For any privacy-related questions, please contact us at:
Gate.BG Ltd.
BrandsOutlet.shop
sales@brandsoutlet.shop
00359 888 442451
Last updated – 20.03.2026, 14:00
english
български
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